CIS Infrastructure, Systems Engineer I

The Systems Engineer is an integral part of the Infrastructure team and will be responsible for the development and deployment of our platforms. This person will be involved in research, design and installation of the server infrastructure and third-party software solutions. This individual must be familiar with and have experience with Microsoft products most importantly SQL. The successful candidate must have a proven track record of supporting several products, as well as successful project coordination and execution.

Reports to: CIS Infrastructure, Team Leader

Company: Direct Supply is the nation’s leading supplier of equipment and eCommerce systems to Senior Living. Since 1985, we have assembled one of the brightest, hardest-working teams in America. Our high-tech culture is fast paced, and our business continues to grow at an astounding rate year after year. Best of all, we are a Milwaukee-based, 100% employee-owned company that offers great opportunities for ambitious, motivated people.

• Own server products to support CIS Infrastructure and business objectives.
• Develop documentation, monitoring, metrics and roadmaps for products owned.
• Enhance owned products based on business need, industry trends and customer feedback.

Support (10%)

• Resolve high-level system issues (level 3 support).
• Empower front-line support teams by providing system tools and training.

Project Coordination and Execution (50%)

• Manage small projects including technology execution and resource planning.
• Coordinate with CIS and business partners to accomplish project tasks.
• Complete work as a member of a cross-functional project team.

Research/Innovation (20%)

• Research emerging server-based technologies.
• Monitor vendor roadmaps and industry trends for existing technologies.
• Create best practices for newly adopted technologies.

Required Knowledge, Skills & Abilities

• Bachelor’s degree in a computer-related field
• 3 to 5 years of IT work experience
• Proven success in owning and managing multiple products
• Experience with Microsoft is a must; SQL and Biztalk strongly recommended
• Strong oral- and written-communication skills
• Project management skills
• Sense of urgency and ownership
• Goal and results oriented
• Fast learner
• Forward thinker
• Decisive
• Able to manage multiple priorities